Effective Communication

Who is the course for?

Those working in health and social care in order for them to communicate effectively and understand communication needs to help improve outcomes for individuals they support

What do learners receive?

• Course notes
• Certificate

 What does the course include?

• The importance of effective communication in care settings
• Meeting communication and language needs, wishes and preferences of individuals receiving care
• Promoting effective communication
• Principles and practices relating to confidentiality
• Assessment